Privacy & Cookies Policy
Effective date: 20 October 2026
How Unik Life AI handles enquiries, customer information, cookies, consent and data deletion requests.
1. Who we are and how to contact us
Unik Life AI operates uniklife.ai and the Uniklife.AI software platform. Our business address is KNR Corporate Office Building, 6-3-597/1/C, Anand Nagar Colony Road, Naveen Nagar, Khairtabad, Hyderabad, Telangana 500004, India. For privacy, deletion, consent withdrawal or grievances, email uniklifeai@gmail.com with the subject “Privacy request”, or call +91 99924 47456. Your request is handled by the Unik Life AI privacy and grievance contact team.
2. Scope and information we collect
This policy covers our website, demo enquiries, customer support and software service. We receive the name, phone number, optional email, enquiry and consent statement that you choose to send. If you submit a Meta instant form, we receive the fields shown in that form. During service use, we may process account details, customer records, messages, support requests, billing records and technical logs. Payment providers process payment details; do not send card numbers or passwords to our support team.
3. Why we use information
We use enquiry details to respond to the demo or support request you initiate. We use customer information to set up and deliver the agreed service, manage authorised integrations, bill, prevent misuse and meet legal obligations. Promotional contact requires a separate applicable permission; a demo enquiry alone does not authorise unrelated campaigns. You can withdraw optional consent or request that we stop marketing at any time using the contact above or by replying STOP on the channel used. Withdrawal does not affect processing already lawfully performed.
4. Demo requests and consent
The demo form in this website does not submit to a server or save lead details in browser storage. After you enter details and tick the consent box, it prepares a WhatsApp message. Nothing is delivered to us until you send the message in WhatsApp. The message includes your consent and timestamp. WhatsApp processes that interaction under its own policies. You may instead call or email us. Hosted forms on form.uniklife.ai, when used, should display their own collection notice and consent choices; the new page does not embed those forms.
5. Cookies, advertising and analytics
These supplied HTML pages do not install Meta Pixel, Google Analytics, heatmaps, advertising cookies or local-storage tracking. Images are embedded and no remote font request is required. Our hosting provider may keep security and access logs. Clicking WhatsApp or other external links opens a third-party service. If analytics or advertising technologies are introduced, this notice must identify the actual tools and purposes and visitors must be offered applicable choices before non-essential tracking starts. We do not claim that a browser setting alone prevents all tracking.
6. Providers, sharing and international processing
We do not sell personal information. To deliver services, we may disclose necessary data to contracted hosting, software infrastructure, communication, payment and support providers, and integrations authorised by a customer. These may include WhatsApp/Meta when that channel is used. Providers and processing locations depend on the service ordered; ask us for the current relevant provider information. Processing may take place outside India subject to applicable legal requirements. We may disclose information when legally required or necessary to protect lawful rights and prevent misuse.
7. Customer data and AI features
Customers control the contact and content data they place in their workspaces. We process it to deliver the agreed service on their instructions, subject to applicable law. Customers must have lawful permission for imports and communications. Requests about a customer’s own database should first go to that customer; we assist where required. Avoid submitting sensitive information to optional AI tools. AI outputs may be inaccurate and need human review. Any AI provider terms or additional processing arrangements must be identified when that feature is enabled.
8. Retention and security
We retain information only as long as reasonably needed for the enquiry, subscription, dispute handling or legal record-keeping purpose. Enquiry information is reviewed for deletion when no longer needed; billing records may need longer statutory retention. You can request deletion sooner where applicable. We use reasonable safeguards appropriate to the service; no online system is completely secure. Contact us promptly if you believe your data or account has been compromised. We address security incidents and notifications as required by applicable law.
9. Your choices and rights
You may ask for information about your personal data, correction, completion, updating, erasure, withdrawal of consent and grievance handling, and exercise other rights available under applicable law. We may request proportionate verification before acting and explain any lawful retention exception. We aim to acknowledge requests within 48 hours and respond within 30 days, subject to applicable statutory requirements. India’s Digital Personal Data Protection Act, 2023 and Rules, 2025 have phased commencement; statutory rights and duties apply as the relevant provisions come into force. This notice does not claim certification or universal legal compliance.
10. Data deletion instructions
Email uniklifeai@gmail.com with the subject “Delete my data” and the phone or email used in your enquiry or account. Say whether the request concerns our website, a Facebook/Instagram lead, WhatsApp contact or a customer workspace. Do not include passwords or full identity documents in the first message. We verify the request, delete eligible records and explain any legally required retention. Disconnecting an integration does not itself delete records already lawfully received; send a deletion request as well.
11. Children and changes
The service is intended for business users aged 18 or over, and this website does not knowingly solicit children’s information. Contact us to report information submitted by a child. We update this page when practices change, show the revised effective date and provide additional notice or obtain fresh consent when required.