Terms & Conditions
Effective date: 20 October 2026
The terms for using Uniklife.AI, including pricing, acceptable use, white-label services and third-party integrations.
1. Agreement and business identity
These Terms govern use of uniklife.ai and the Uniklife.AI platform operated by Unik Life AI, KNR Corporate Office Building, 6-3-597/1/C, Anand Nagar Colony Road, Naveen Nagar, Khairtabad, Hyderabad, Telangana 500004, India (“we”, “us”). By purchasing or using the service, you agree to these Terms and the written order accepted by both parties. The Privacy Policy describes personal-data processing and the Refund & Cancellation Policy describes cancellation and refunds. Mandatory legal rights prevail.
2. Service and accounts
The platform offers CRM, funnels, websites, messaging, workflows, courses, booking and related business tools according to your purchased plan. Users must be at least 18 and authorised to act for their business. Provide accurate details, safeguard credentials and use individual authorised accounts. You are responsible for your users and instructions. Third-party approvals, integrations and availability are outside our exclusive control. We may improve features; material changes to a paid commitment will be addressed fairly and in line with applicable law.
3. Prices, payment and plan limits
The Growth Plan is ₹20,000 for one month or ₹2,00,000 paid upfront for 12 months. GST is extra where applicable and itemised before payment. Published allowances include 10 staff members and 2,000 emails per month. Your order specifies other limits, integrations, onboarding, client workspaces and any white-label entitlement. IVR, provider messaging, excess usage and separately agreed apps or custom work cost extra. There is no promise of unlimited third-party usage. Renewal timing, pricing and any recurring mandate must be clearly agreed before payment. Price changes apply prospectively with notice, subject to law.
4. Acceptable use and messaging permission
Do not send spam, import unlawfully obtained contacts, scrape personal data, buy fake profiles, impersonate others, infringe intellectual property, distribute unlawful content or try to defeat security or provider restrictions. Obtain and maintain any consent required for each communication channel, honour opt-outs and comply with applicable messaging and telecom rules. WhatsApp and Meta features must use authorised integrations and comply with their current terms, template requirements and limits. Browser bots, unofficial messaging tools and attempts to evade platform enforcement are prohibited. Community features do not authorise unsupported bulk messaging.
5. Advertising and third-party platforms
We are independent of Meta, WhatsApp, Google and app stores. We cannot guarantee business verification, account restoration, template approval, ad approval, reach, delivery or sales. Ad-management features may be used only with authorised access and supported APIs. You remain responsible for your advertising content, landing pages, targeting and required disclosures. Do not create or use accounts or assets to evade an existing restriction. Provider fees, rules and supported capabilities may change.
6. Your content, personal data and AI
You retain rights in your uploaded data and content. You authorise processing needed to provide, secure and support the agreed service and integrations. You must have the necessary rights and lawful permissions. We handle personal data as described in our Privacy Policy and applicable service arrangements. AI outputs can contain errors; check them before relying on them or sending them to others. Do not upload confidential or sensitive material to a tool unless the agreed safeguards meet your requirements.
7. White-label and intellectual property
White-label access, brand customisation, client workspaces and branded apps require the scope and fees in your written agreement. You remain responsible for your client contracts, consent and support commitments. Subject to third-party rights, we or our licensors retain rights in the software, website and platform materials. You receive a limited licence to use the purchased service for the paid term. Do not unlawfully copy, resell outside your authorised scope, reverse-engineer or redistribute the platform. You remain free to set your own customer prices; no profit or income is promised.
8. Results and availability
Dashboard figures are illustrative demo data, not actual earnings or customer performance. We do not guarantee revenue, growth, savings, uninterrupted availability or a particular business result. Features depend on correct setup, user decisions and provider availability. We use reasonable efforts to deliver the agreed service; an enterprise service-level commitment applies only if separately agreed. These provisions do not exclude a mandatory warranty or legal remedy.
9. Cancellation, suspension and data export
Cancel through the contact methods in the Refund & Cancellation Policy. We may suspend access for non-payment, unlawful activity, security threats or material breach, with notice and a reasonable opportunity to remedy where appropriate; urgent risks may require immediate action. Ask support about exporting your data before cancellation or closure. Export formats and any post-termination access are confirmed for your service; a universal 30-day export window is not promised. We retain or delete data as described in the Privacy Policy and applicable law.
10. Liability and disputes
To the extent permitted by applicable law, we exclude indirect or consequential business losses and limit aggregate contractual liability to the subscription fees you paid for the service in the three months before the event giving rise to the claim. This does not limit liability or rights that cannot lawfully be excluded, including applicable consumer remedies. Indian law governs these Terms. Courts in Hyderabad, Telangana have jurisdiction subject to any mandatory jurisdiction or consumer-forum rights. Please contact us first so we can try to resolve a dispute.
11. Contact, grievances and updates
For service, billing or a grievance, contact the Unik Life AI support and grievance team at uniklifeai@gmail.com or +91 99924 47456, at the business address above. We aim to acknowledge complaints within 48 hours and resolve them within 30 days, subject to applicable statutory timelines. We publish revised Terms with an effective date and provide advance notice of material changes affecting existing paid services where required. New terms do not retrospectively remove accrued rights.